Governance Model Facilitation with Ben Newbolt

Design Systems & Ops

Governance Model Facilitation

Define roles, responsibilities, and processes for managing a design system at scale. This includes how decisions are made, who owns what, and how feedback and change are handled — ensuring the system remains trusted, usable, and adaptable.

When to Employ This Service

Use when your design system is growing and you need scalable, governed ways for teams to propose, test, and integrate components.

Outcomes & Benefits

Good governance enables sustainable, scalable design systems. It creates clarity, accountability, and shared ownership across roles.

  • Clearer decision-making roles and responsibilities

  • More scalable and resilient design systems

  • Reduced tension or duplication across teams

  • Greater trust in design as a shared function

Building trust through shared governance with Ben Newbolt

Approach

I work with your team to establish or refine governance structures for design systems or cross-functional delivery. This includes clear roles, workflows, and escalation paths.

  • Discovery: Understand pain points and decision bottlenecks

  • Model Design: Define operating rhythm, roles, and accountability

  • Facilitation: Run sessions with working groups or leadership

  • Documentation: Publish governance playbooks and process maps

Governance Model Facilitation with Ben Newbolt

Typical Deliverables

Discover

  • Current state documentation and maturity scans

Define

  • Decision-making map (who, what, how)

  • Process role matrix and escalation paths

Deliver

  • Governance playbook

  • Working group and review cycle calendar