Heuristic Evaluations
Evaluate an interface against recognised usability principles (e.g. Nielsen’s heuristics) to uncover friction, ambiguity, or poor interaction design. This method is quick to implement and effective in highlighting overlooked issues in both early and mature designs.
When to Employ This Service
Use during early design or redesign phases to quickly identify usability issues, accessibility gaps, or inconsistencies before committing to development. Especially useful when time or budget limits broader user testing.
Outcomes & Benefits
Heuristic reviews reveal usability flaws quickly. They’re ideal for time-boxed UX assessments or preparing for product releases.
Rapid detection of usability and design inconsistencies
Clear prioritisation of fixes
Cost-effective alternative to full user testing
Greater design consistency across experiences
Approach
I assess the usability of products using industry-recognised heuristics (e.g. Nielsen’s 10). This provides a structured, fast analysis of UX strengths and gaps.
Planning: Define focus areas, devices, and evaluators
Review: Score and annotate usability issues
Analysis: Cluster issues and prioritise by severity
Playback: Share summary report and quick-win recommendations
Typical Deliverables
Discover
Evaluation criteria aligned to product goals
Define
Annotated findings report
Issues tagged by heuristic and severity
Design
Fix and enhancement recommendations