Product Governance & Decision Systems
Establish scalable ways of working that bring clarity, pace, and accountability to product development. I help organisations build governance models and decision frameworks that balance autonomy with alignment — especially critical in regulated, cross-functional, or multi-team environments.
When to Employ This Service
Use when teams are misaligned, decision-making feels slow or opaque, or you’re scaling product efforts across multiple squads, regions, or partners. Particularly useful in fintech, telco, and other compliance-heavy sectors.
Outcomes & Benefits
Stronger decision systems lead to faster, more confident delivery with less friction.
• Clarity on how and when decisions are made
• Transparent prioritisation and ownership
• Reduced rework from unclear scope or direction
• Improved compliance through repeatable practices
• Greater trust between teams and leadership
Approach
I co-create governance and operating models that support product agility without losing control. This includes rituals, roles, and reporting aligned to your context.
• Audit: Review current decision-making processes and friction points
• Design: Define roles, cadences, and artefacts that support delivery
• Operationalise: Embed into ways of working, tooling, and comms
• Monitor: Establish lightweight oversight and escalation paths
Typical Deliverables
Discover
• Decision and governance audits
• Stakeholder mapping
Define
• Product operating model proposals
• Governance frameworks (e.g., for prioritisation, compliance, releases)
• Sprint planning and cadence playbooks
Design
• RACI matrices, comms protocols, and escalation paths
• Quarterly planning templates and initiative dashboards
• Role charters and process guides