Usability Testing Plans with Ben Newbolt

Regulatory UX Alignment

Usability Testing Plans (Lab & Remote)

Design and execute usability studies to validate user flows, test interaction clarity, and measure task success. Whether in lab settings or remotely, moderated or unmoderated, these tests uncover real user challenges and guide refinement.

When to Employ This Service

Use when validating interaction clarity, navigation logic, or critical tasks — especially before development or public launch.

Outcomes & Benefits

Robust testing plans ensure valid results, clear findings, and smoother test execution — across labs, remote sessions, or in-house teams.

  • Consistent and repeatable test sessions

  • Higher quality participant engagement

  • Reliable data to inform decisions

  • Faster analysis and reporting turnaround

Playback of Usability testing results with Ben Newbolt

Approach

I design and plan usability tests to evaluate how real users interact with your product. Tests are tailored to your goals, audience, and delivery context — remote or in-person.

  • Scoping: Define user segments, test goals, and key tasks

  • Script Writing: Develop realistic scenarios and prompts

  • Logistics: Coordinate participants, tech setup, and locations

  • Outputs: Provide session plans, consent forms, and facilitation guides

Usability Testing Scoping with Ben Newbolt

Typical Deliverables

Discover

  • Test plan and script development

  • Participant recruitment briefs

Define

  • Session structure and success criteria

Deliver

  • Consent forms and facilitation assets

  • Moderator and observer guides